Frequently asked questions

AZ Luxx Cleaning Co. provides house cleaning, move-out cleaning, and commercial cleaning across Mesa, Gilbert, Chandler, Tempe, Scottsdale, Queen Creek, Paradise Valley, Phoenix, Fountain Hills, Cave Creek, and Apache Junction. We're based in the East Valley and serve the greater Phoenix metro as a mobile, service-area business — there's no storefront to visit, we come to you.

Yes. AZ Luxx Cleaning Co. is a licensed Arizona LLC, fully bonded and insured for residential and commercial cleaning work. A certificate of insurance (COI) is available on request — most property managers and HOA boards ask for one before signing, and we're happy to provide it upfront.

Yes. Every cleaner on our team passes a background check before entering a client's home, rental, or business. This matters most for Airbnb hosts handing over gate codes and property managers granting building access — it's a standard part of how we operate, not an upsell.

Book directly online through our Square booking widget on the home page — pick a service, choose a time, and you're confirmed instantly. For move-out quotes, commercial walkthroughs, or dealership contracts, call or text (480) 773-7249 and we'll schedule a free walkthrough.

Yes, every job includes our own cleaning supplies and equipment — you don't need to provide anything. If you'd prefer we use specific eco-friendly or pet-safe products, let us know when booking and we'll accommodate it.

We ask for at least 24 hours' notice on residential and STR bookings so we can offer the slot to another client. Commercial contracts follow the terms set in your service agreement. Life happens — call or text us as soon as you know and we'll work with you.

Yes — new clients get 20% off their first Airbnb turnover cleaning, no contract or commitment required. See current pricing and the new-client offer on our pricing page.

Yes — Airbnb and VRBO turnover cleaning is one of our core services across Mesa, Gilbert, Chandler, Tempe, and Scottsdale. Every turnover includes a full reset of kitchen and bathrooms, fresh bed staging, restocked essentials, and photo verification, so your listing is guest-ready between every stay.

Yes, same-day turnovers between checkout and check-in are exactly what we're built for. Share your booking calendar or checkout time when you set up recurring service, and we schedule around it automatically so your listing is never sitting dirty.

Turnover pricing is flat-rate by property size, not by the hour, so your cost is predictable whether the stay was quiet or a full house. See current studio, 2-bedroom, 3-bedroom, and 4-bedroom+ turnover rates on our pricing page.

Every turnover closes out with timestamped before-and-after photos, so you can confirm the clean without driving to the property. Any damage or issue we notice gets photographed and flagged so you're never caught off guard by a guest complaint.

Yes — on-site laundry and fresh linen staging is available as an add-on, along with restocking consumables like soap, shampoo, and toilet paper. Add either option when you book your turnover.

Move-out and move-in deep cleans are priced by square footage with a minimum charge, so you get one flat number instead of a surprise final bill. Apartments are priced per floor plan (studio through 3-bedroom); houses and condos are banded by size. Full rates are on our move-out pricing page.

A move-out deep clean covers everything a standard clean skips: baseboards, inside appliances (oven, fridge, microwave), inside cabinets and drawers, vents, light fixtures, and the buildup Arizona dust leaves behind. It's built to help you get your full security deposit back — or start clean in a new place before your boxes arrive.

Yes — we offer flat per-unit turnover pricing by floor plan for apartment communities and property managers, along with a photo report on every unit and a free re-clean within 48 hours if a unit doesn't pass inspection. We provide a COI and W-9 on request for vendor onboarding.

Yes, recurring home cleaning is available weekly, every two weeks, or monthly across Mesa, Gilbert, Chandler, Tempe, and Scottsdale. First-time clients start with a deep clean to reset the home, then move to the lighter recurring rate for every visit after.

Book both and save — the same crew can clean the home you're leaving (so you get your deposit back) and deep clean the new place before your things arrive, on one schedule and one invoice. See the bundle offer on our move-out page.

Yes — recurring janitorial service for offices across Mesa, Gilbert, Chandler, Tempe, and Phoenix, on a nightly, weekly, or custom schedule. Pricing is a single flat monthly number based on square footage and visit frequency, not a per-visit surprise. Request a free walkthrough and proposal — no obligation.

Yes, HOA clubhouse and common-area cleaning is one of our core commercial services. We work directly with property management companies and HOA boards across the East Valley on recurring contracts, with a documented checklist and photo verification for every visit so the board has proof of service without a site visit.

Yes — showroom glass, high-traffic floors, offices, and service-lane cleaning for auto dealerships, scheduled overnight or early morning so you open camera-ready. Add-on services include glass detailing, floor buffing, and lot cleanup.

We offer a free walkthrough and written proposal first — if you're already under contract elsewhere, we're happy to provide a benchmark quote so you know your current rate is competitive. No pressure, no obligation to switch.

Every visit follows a documented, job-specific checklist and closes out with timestamped photos and a simple summary report — what was cleaned, what was noted, and photo links. Property managers and facility managers get proof of service without walking the site themselves.